Terms & Conditions for Pet Transportation Services

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Welcome to First Class Paws. By booking or using our flight nanny services, which are part of our comprehensive pet care and pet logistics solutions, you agree to the following Terms and Conditions. Please read them carefully.

First Class Paws offers premium flight nanny services to ensure safe and comfortable pet transportation via in-cabin flight escort. Our services encompass: pet logistics coordination, agreed-upon pickup and delivery, in-cabin supervision during flights, and comprehensive pet care, including feeding, hydration, comfort, and cleaning. Please note that we do not provide veterinary services.

A non-refundable deposit is required to secure your booking for our flight nanny services. Full payment for pet care must be received prior to travel unless otherwise agreed in writing. Pricing for our pet logistics is based on factors including distance, airline costs, scheduling, and pet size. Quotes for these services are valid for a limited time and may change due to airline pricing. By submitting a deposit for transport, the client is agreeing to these terms and conditions.

Deposits for our flight nanny services are non-refundable and due at the time of booking. If the client cancels after tickets are purchased, they are responsible for any non-refundable airline costs associated with the pet logistics. First Class Paws reserves the right to cancel or reschedule services due to safety, weather, or airline issues, ensuring the well-being of your pet in our care.

The client is responsible for ensuring the following when utilizing our flight nanny services for pet logistics: 

- All pets must be at least 8 weeks old prior to transportation. 

- Pets must have up-to-date vaccinations. 

- Compliance with all airline and destination regulations is essential. 

Failure to meet these pet care requirements may result in delays or cancellation without a refund.

Pets must be healthy, non-aggressive, and fit for travel, especially when utilizing our flight nanny services. First Class Paws reserves the right to refuse service if a pet poses a safety risk. Clients must disclose any medical conditions, behavioral issues, or special needs prior to booking to ensure proper pet care and logistics. Additionally, pets must be clean, bathed, and free of any unpleasant odor prior to delivery pickup.

Pets must be healthy, non-aggressive, and fit for travel, especially when utilizing our flight nanny services. First Class Paws reserves the right to refuse service if a pet poses a safety risk. Clients must disclose any medical conditions, behavioral issues, or special needs prior to booking to ensure proper pet care and logistics. Additionally, pets must be clean, bathed, and free of any unpleasant odor prior to delivery pickup.

At First Class Paws, we prioritize the safety and well-being of your pet at all times through our comprehensive pet care services. However, travel involves inherent risks, including stress, delays, or unforeseen events. Our flight nanny services are designed to mitigate these risks, but we want to clarify that First Class Paws is not liable for issues arising from pre-existing health conditions. Additionally, we are not responsible for minor incidents such as accidents, mild stress, or typical travel-related discomfort that may occur during pet logistics.

To the fullest extent permitted by law: First Class Paws is not liable for delays, cancellations, or disruptions caused by airlines, weather, or third parties in relation to our flight nanny services. Liability is limited to the amount paid for the pet care service. We are not responsible for loss, injury, or death resulting from circumstances beyond our control during pet logistics.

All services related to flight nanny services are subject to airline rules and regulations. Clients agree to comply with: Airline pet policies, TSA and transportation regulations, and any third-party service requirements, especially those pertaining to pet care and pet logistics.

We strive to provide updates, photos, and videos during travel, especially when utilizing our flight nanny services for pet logistics. However, availability may vary depending on flight conditions and airline restrictions. All pictures and videos taken during the transportation journey, including those related to pet care, may be posted on our website and social media sites.

Clients utilizing our flight nanny services must be available at the agreed-upon pickup and delivery times. Delays caused by client unavailability may result in additional fees, especially in the context of pet logistics. Please note that identification may be required at delivery for pet care purposes.

While we take every precaution, we understand that pets may experience accidents during travel. Our flight nanny services ensure that your pet receives the necessary care and attention throughout the journey. First Class Paws will clean and care for your pet as needed, but please note that we are not liable for normal travel-related incidents associated with pet logistics.

For international services related to flight nanny services, clients are responsible for additional documentation and compliance. Any fees, delays, or quarantine requirements associated with pet care and pet logistics are also the responsibility of the client.

The client agrees to indemnify and hold harmless First Class Paws from any claims, damages, or expenses arising from: the pet's behavior, failure to disclose important information, and compliance with regulations related to our flight nanny services, pet care, and pet logistics.

Client information will be used solely for service-related purposes, including our flight nanny services and pet logistics, and will not be shared without consent, except as required by law. This policy ensures that your pet care needs are handled with the utmost confidentiality.

These Terms shall be governed by the laws of the state of South Carolina, which also applies to our flight nanny services, pet care, and pet logistics.

By booking with First Class Paws for our flight nanny services, you acknowledge that you have read, understood, and agree to our Terms and Conditions regarding pet care and pet logistics.